About Associated Business Technologies (ABT)
Associated Business Technologies is a Utah-owned technology provider of multi-functional copiers, printers, scanners and software used for document duplication, document retention and document distribution. Associated Business Technologies is built upon a foundation of Integrity, Ethics, Customer Service and Great People. Our team averages over 20 years of industry experience per person and we love being of service to Utah companies. Associated Business Technologies is easy to work with, fast with service, great communication and a personal customer service experience not found at any of our competitors.
Associated Business Technologies backs up our promise to you with the strongest performance and satisfaction guarantees in the industry. We will always do what is right and you are always our #1 priority! Whether your need is locally or nationally we have you covered. We look forward to being of service to you!
The Best Sales &. Service in Utah, Guaranteed!
Service and Support Facts:
- We sell and support Xerox office equipment, Xerox production presses, Kyocera, Ricoh, Savin, Hewlett Packard/HP, KIP wide format, Canon wide format and Canon scanners.
- Unmatched Equipment Performance and Customer Satisfaction Guarantees.
- We use OEM parts and supplies in the support of your MFP copier print technology.
- We proactively maintain your MFP copiers & print technology with current firmware updates, security updates and factory equipment updates.
- We maintain a local Salt Lake warehouse stocked with extra supplies, extra parts, equipment service loaners and MFP copier and printer inventory.
- We will maintain the staff and field service technicians necessary to deliver the best customer service experience in Utah.
- We make service easy! When you call Associated Business Technologies you get a local live person every time. You can also email us or get on our website to place a service call, place an order or ask a question.
Service & Performance Guarantees
30 DAY MONEY BACK GUARANTEE:
Satisfaction with every equipment purchase is Associated Business Technologies top priority. We give an exclusive 30 DAY UNCONDITIONAL MONEY BACK GUARANTEE on equipment acquisitions. If you are not satisfied with your equipment for any reason within 30 days from the date of delivery, we will refund 100% of your initial cost.
PERFORMANCE FOR LIFE:
We want to guarantee you the highest return on your equipment investment, so we guarantee it for life. As long as your equipment is continuously covered by a full service Premier maintenance agreement from Associated Business Technologies we will repair or exchange your MFP any time during the course of it’s useful life in your office at zero cost to you.
98% GUARANTEED UPTIME:
Associated Business guarantees that your MFP and printers are up and running 98% of the time. If we ever let you down we will give you 1 FREE months worth of service and supplies equivalent to your service agreement base on the affected MFP/printer.
60 MINUTE OR LESS SERVICE CALL BACK:
We believe communication is an essential part of great service. When you place a service call with Associated Business Technologies one of our highly skilled Field Service Technicians will call you within 60 minutes or less to confirm your appointment and provide their estimated time of arrival to your facility.
3 HOUR ONSITE SERVICE RESPONSE:
We guarantee our average response time from your initial service call to our arrival at your office will be 3 hours our less during regular business hours. We are so confident in our Field Service Technicians performance that should any arrival take more than 5 hours for our Wasatch Front customers, we will gladly make it up to you by offering 1 FREE months worth of service and supplies equivalent to your service agreement base on the affected MFP/printer.
